FAQ
FREQUENTLY ASKED QUESTIONS
Do you offer financing?
Yes, we offer financing options to help make your purchase more affordable. Contact us for current financing programs and approval requirements.
Do you repair jewelry?
Yes. We offer a wide range of jewelry repair services including ring sizing, chain repairs, stone replacement, soldering, polishing, and more.
How long does a custom jewelry piece take to make?
Custom pieces typically take between 2–6 weeks depending on the complexity of the design and stone availability.
Do you repair luxury watches?
Yes. We offer servicing and repairs for many luxury watch brands.
Do you offer jewelry appraisals?
Yes. We offer appraisal services for insurance, estate, and personal purposes.
Do you offer layaway?
Please contact us for current layaway and payment plan options.
How can I start a custom jewelry project?
Simply visit our showroom, call us, or submit an inquiry through our website. Our design team will guide you through the entire process from concept to completion.
Do you buy gold, diamonds, and luxury watches?
Yes. We purchase gold jewelry, diamonds, luxury watches, and other valuable items. Bring your items in for a complimentary evaluation.
Do you offer complimentary jewelry cleaning?
Yes. We offer professional cleaning and inspections to help maintain the beauty and longevity of your jewelry.
Do you repair jewelry?
Yes. We offer a wide range of jewelry repair services including ring sizing, chain repairs, stone replacement, soldering, polishing, and more.
Are your diamonds certified?
Many of our diamonds come with certification from reputable grading laboratories. Please ask our team about certification options for specific pieces.
Can I use my own gold or diamonds in a custom piece?
In many cases, yes. Our team can evaluate your existing jewelry and determine if it can be incorporated into your new design.
Do you ship nationwide?
Yes. We offer secure shipping throughout the United States.
What payment methods do you accept?
We accept cash, major credit cards, debit cards, and other approved payment methods.
Do we sell online?
At the moment we only sell timepieces only, any other products are sold out of our flagship location in downtown Orlando, Florida.
Do you offer custom jewelry design?
Absolutely. Our team can help bring your vision to life, whether you’re creating an engagement ring, pendant, chain, bracelet, or a completely one-of-a-kind piece.
Do you sell authentic luxury watches?
Yes. All of our luxury watches are thoroughly inspected and authenticated before being offered for sale.
Do you accept trade-ins?
Yes. We accept select jewelry and luxury watches toward the purchase of another item.
How do I know my ring size?
Visit our showroom for a complimentary ring sizing, or contact us for guidance on measuring at home.
Can I get a quote before starting a custom piece?
Absolutely. We provide consultations and estimates before beginning any custom project.
Do you offer warranties on your jewelry?
Yes. We stand behind the quality of our jewelry and offer warranty options on many of our pieces. Warranty coverage may vary depending on the item, so our team will be happy to review the details with you at the time of purchase.